In in it’s simplest form, a Work Request is a way for a client to get the ball rolling on an Estimate, Invoice, or Project. Instead of an Estimate, Invoice, or Project being created by you (the admin), a client can instead submit a Work Request. Their submitted Work Request will contain all of the initial information you need to get started, and you can then easily convert the Work Request into either an Estimate or Invoice, as well as a Project.